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The below table contains known compatibility issues with the Intel® Matrix Storage Manager. Upon investigation, Intel has determined the root cause not to be the Intel Matrix Storage Manager. Known issues that do not yet have a root cause are listed in the Intel® Matrix Storage Manager release notes.
When agreed to by the applicable vendor, Intel will attempt to work with the vendors to resolve the compatibility issues.
| Application |
Issue Description |
Solution |
Affected Platform |
| APC* PowerChute* Business Edition |
If you enable the RAID 5 write-back cache and use the PowerChute software to manage your UPS device, the Intel Matrix Storage Manager will not be notified if a transition to battery power occurs. This means that the cache will not be flushed and disabled and data integrity cannot be maintained if a loss of power occurs. |
If you enable the RAID 5 write-back cache and wish to ensure data integrity in the case of a transition to DC power, we recommend that you uninstall the PowerChute software and allow the Microsoft* battery driver to manage the UPS device. |
ICH7R/DH
631xESB
632xESB
ICH8R/DO/DH
ICH9R/DO
ICH10R
|
| Hitachi* Serial ATA Hard Drives with 3.0Gb/s transfer speeds |
If you receive an error code (STOP: 0x0000007a) during Microsoft Windows XP* installation with Hitachi hard drives, the transfer speeds of the hard drive(s) may be set to 1.5Gb/s instead of 3.0Gb/s. |
Use the Hitachi Feature Tool* utility to set the transfer speeds of the hard drive(s) to 3.0Gb/s and enable Spread Spectrum Clocking (SSC).
Note: This issue should no longer occur beginning with version 5.1 of the Intel Matrix Storage Manager, even if the transfer speeds are set to 1.5Gb/s. |
ICH7R
ICH7DH |
| TrippLite* PowerAlert* |
If you enable the RAID 5 write-back cache and use the PowerAlert software to manage your UPS device, the Intel® Matrix Storage Manager will not be notified if a transition to battery power occurs. This means that the cache will not be flushed and disabled and data integrity cannot be maintained if a loss of power occurs. |
If you enable the RAID 5 write-back cache and wish to ensure data integrity in the case of a transition to DC power, we recommend that you uninstall the PowerAlert software and allow the Microsoft battery driver to manage the UPS device. |
ICH7R/DH
631xESB
632xESB
ICH8R/DO/DH
ICH9R/DO
ICH10R | |
Related Topic:
Known issues and solutions for the Intel® Matrix Storage Manager
This applies to:
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