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Intel® Matrix Storage Manager
Known issues and solutions
Installation issues
RAID volume recovery
Migration issues
Other issues
Installation Issues
No floppy drive for F6 install of RAID driver on Windows XP*
RAID 5 volume remains in Initialize state
Error message: Setup did not find any hard drives installed in your system
Boot screen still shows an older version number after software upgrade
Cannot select ICH5R using F6 utility with Intel® Matrix Storage Manager 5.x driver files
Error message: "Incompatible hardware" message seen after installing the driver using F6
USB floppy drive is not recognized during F6 install process
I/O controller hub is not listed during an F6 install with Intel® Matrix Storage Manager v6.x driver files
Error message: File copying was not successful. Setup will exit
RAID Volume Recovery
System won't boot to degraded RAID 1 volume
Failed RAID 0 volume
Degraded or failed RAID 1 volume
Degraded or failed RAID 5 volume
Degraded or failed RAID 10 volume
Degraded or failed RAID 1 and failed RAID 0 on single array (matrix RAID)
Migration Issues
Error message: Source drive is a dynamic disk
Available capacity does not increase after a migration from RAID 0/1/10 to RAID 5
No extra hard drive space after migrating to RAID
Size did not increase as expected after a migration from RAID 0/1/10 to RAID 5
Other Issues
Online Crash Analysis (OCA) resources
Error message: Error likely caused by Intel® Application Accelerator RAID Edition (iastor.sys)
Error: "File not found" displayed in Event Viewer for Language Resource Version entries
Cannot view SMART values of hard drives after setting up RAID
Intel® Matrix Storage Console is corrupted or non-functional
RAID 5 volume remains in Initialize state
This applies to:
Intel® Matrix Storage Manager
Solution ID: CS-023311
Date Created: 05-Sep-2006
Last Modified: 03-Jun-2009