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Intel® Matrix Storage Manager
Can't view S.M.A.R.T. values of hard drive after setting up RAID

Intel® Matrix Storage Manager supports S.M.A.R.T.; however, once a RAID volume is created using the Intel Matrix Storage Manager, the S.M.A.R.T. values of the hard drives can no longer be viewed by third party software utilities that read these values.

This is a known issue. While S.M.A.R.T. values cannot be viewed by third party software utilities, they are still reported as S.M.A.R.T. alerts by the Intel Matrix Storage Manager tray alert and the Intel® Matrix Storage Console.

Note: S.M.A.R.T. is an acronym for Self-Monitoring, Analysis, and Reporting Technology, a technology for developing disk drives and software systems that automatically monitor a disk drive's health and report potential problems.

Operating System:
Windows 2000*, Windows XP Professional*, Windows XP Home Edition*, Windows Server 2003*, Windows 2000 Advanced Server*

This applies to:
Intel® Matrix Storage Manager

Solution ID: CS-015002
Date Created: 22-Aug-2004
Last Modified: 16-Nov-2009
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