Possible causes/solutions include the following:

• The PC does not have the chipset that supports Intel® Remote Wake Technology.

• Third party software is not enabled for Intel® Remote Wake Technology. Check your program’s documentation to verify that it supports Intel Remote Wake Technology.

• Intel® Remote Wake Technology requires a wired Ethernet connection from the PC to the broadband modem/router to operate correctly. Please make sure your Intel® Remote Wake Technology supported PC is configured properly.

• The PC may be in hibernate or shutdown preventing remote wake. Set PC to sleep mode.

• To manually put your computer to sleep; click Start, click the arrow next to the Lock button, and then select Sleep.

• Verify that Intel Remote Wake Technology is turned on:
  1. Click Start » Control Panel » Network and Internet.
  2. Double-click Intel Remote Wake Technology.
  3. On the General tab, select On, then click OK.
  4. For changes to take effect, restart your computer.
  
  
• Verify that your computer’s power settings are optimized for Intel Remote Wake Technology:
  1. Click Start » Control Panel » Network and Internet.
  2. Double-click Intel Remote Wake Technology.
  3. On the General tab, select Automatically adjust power settings for Intel Remote Wake Technology, and then click OK.
  4. For changes to take effect, restart your computer.
  
  
• Verify that your computer has a wired Internet connection. Intel Remote Wake Technology requires an always on wired Internet connection while your computer is in sleep mode. Your computer must be configured to obtain an IP (Internet Protocol) address automatically using DHCP (Dynamic Host Configuration Protocol). To configure your network settings for Intel Remote Wake Technology:
  1. Click Start » Control Panel » Network and Internet.
  2. Click Network and Sharing Center.
  3. Select your network connection and click View status.
  4. Click Properties.
  5. Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
  6. Confirm that Obtain an IP address automatically is selected.

This applies to:

Intel® Remote Wake Technology (Intel® RWT)