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Unable to use the native resolution of some displays

Description

Users may be unable to use the native resolution of some displays when using Intel® chipset graphics. Resolutions such as 1920x1080, 1680x1050 and 1440x900 are not available in graphics properties. This is caused when the display EDID is not read properly when connecting to a subset of Digital Flat Panel (DFP) displays.



Solution

Intel has released a graphics driver to specifically address this issue; however, there may be side effects to this solution such as longer than normal resume times from standby. This solution will only work with external displays such as DFP displays connected to the computer's VGA port. This driver is not designed to address issues with a notebook's built-in display (Local Flat Panel) or with TV’s connected to the system. This driver is provided as is. Intel has not tested, and does not guarantee, the operation of the driver for this purpose.

Select appropriate operating system and driver to resolve this issue:


Related Topic
Additional troubleshooting information if a larger display mode (resolution, refresh rate, or color settings) cannot be selected.

This applies to:
Intel® 3 Series Chipsets
Intel® G31 Express Chipset
Intel® G33 Express Chipset
Intel® G35 Express Chipset
Intel® Q33 Express Chipset
Intel® Q35 Express Chipset
Mobile Intel® 965 Express Chipset Family

Solution ID: CS-029955
Date Created: 07-Dec-2008
Last Modified: 04-May-2009
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